Refund Policy

No returns will be accepted without a Return Authorization Number. If returning a machine, please have the machine serial number and/or date code available at the time of your inquiry. Please email us at and you will be issued a Return Authorization Number.


Machine Returns machine purchases carry a 30-day Money Back Guarantee. If you are not completely satisfied with your brewer, you may return it within 30 days of purchase. Please contact our Customer Service Department prior to taking advantage of the Money Back Guarantee. The return shipping charge is your responsibility. Your credit will be processed within 15 business days after receipt of your return and will post to the credit card used to make the purchase.

Pod Returns:

Unopened boxes/bags can be returned and carry a 30-day Money Back Guarantee. Opened boxes/bags of pods can't be returned. 

Limited One Year Warranty

This warranty is available to the purchaser only. For a period of one year from the date of purchase, the Gudpod machine will be free of material defects and workmanship when utilized under normal household use. This Limited Warranty does not cover normal wear and tear, any product that has been tampered with, or used commercially, nor does it cover any damage due to negligent handling or misuse.

Fulfillment & Shipping Policy

Güdpod offers free shipping within the continental United States and Puerto Rico.  International shipping is currently unavailable. ​Customers will be responsible for shipping cost coverage for returns. 

Business Address

15 Little Brook Lane. Suite C.  Newburgh, N.Y. 12550

© 2018 Güdpod. All Rights Reserved.